Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
How can I ensure the fragrance lasts all day?
For maximum longevity, apply your scent to pulse points such as your wrists, neck, and behind the ears. We also recommend moisturizing your skin before application, as hydrated skin holds fragrance better than dry skin.
Are your perfumes cruelty-free and vegan?
Yes, The Scented is committed to ethical beauty. All of our fragrances are 100% cruelty-free and do not contain any animal-derived ingredients.
What is your return policy for opened bottles?
To maintain hygiene standards, we only accept returns on unopened and sealed products within 30 days of purchase. We recommend purchasing our 2ml sample vials before committing to a full-sized bottle.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Please note that international shipping times and customs fees vary depending on the destination country.
How should I store my perfumes to keep them fresh?
Fragrances are sensitive to light and temperature changes. For the best results, store your bottles in a cool, dark place away from direct sunlight and bathroom humidity.