Returns & Exchanges

At The Scented, we want you to be completely enamored with your signature fragrance. If you are not entirely satisfied, we offer a 30-day return policy for all unopened and gently tested products.

1

Initiate Your Request

Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack your items in their original luxury packaging to ensure they are protected from damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing